Child Safety Policy 

Child Safety and Code of Conduct Policy

 

Version: 1.0
Effective Date: 1st February 2026
Prepared by: One 2 Pass Driving School
Review Date: 1st February 2027

 

  1. PURPOSE

 

This policy outlines One 2 Pass Driving School’s commitment to providing a safe, respectful and inclusive environment for all learners, particularly children and young people under 18 years of age.

Our goal is to ensure all instructors, staff, and contractors uphold the highest standards of professionalism, integrity, and child safety during all driving instruction and related activities.

 

  1. SCOPE

 

This policy applies to all instructors, contractors, employees, and volunteers engaged by One 2 Pass Driving School who interact with learners, parents/guardians, or members of the public as part of their professional role.

 

  1. COMMITMENT TO CHILD SAFETY

 

One 2 Pass Driving School is committed to:

  • Promoting the safety and wellbeing of all learners.
  • Ensuring children and young people feel safe, supported, and respected.
  • Preventing abuse and harm through proactive policies, training and awareness.
  • Responding promptly and appropriately to any child safety concerns.

 

All instructors and staff must hold a current Blue Card (Working with Children Check) and comply with Queensland’s child protection laws and the Transport and Main Roads (TMR) accreditation requirements.

 

  1. CODE OF CONDUCT

 

All staff and instructors agree to:

Respect and Professionalism

  • Treat all learners with dignity, respect and courtesy.
  • Communicate clearly, calmly and appropriately at all times.
  • Avoid any behaviour that could be perceived as bullying, harassment or intimidation.

 

Boundaries and Behaviour

  • Maintain appropriate professional boundaries – no unnecessary physical contact or personal relationships with learners.
  • Avoid one-on-one situations that may create risk (eg. Where practical, meet in open or visible environments).
  • Use professional language and avoid jokes or comments that may offend or distress.

 

Record Keeping, Confidentiality and Privacy

  • Keep accurate, factual records of lessons, incidents, concerns or disclosures related to learner safety or wellbeing.
  • Store all records (digital or hard copy) securely so that only authorised persons can access them.
  • Retain records for an appropriate period in line with legal, regulatory or insurance requirements.
  • Do not share learner information with third parties unless required by law, necessary for safety or with appropriate consent from the learner and/or parent/guardian.
  • Ensure any electronic systems used (eg. booking platforms, CRMs, emails) are password protected and used in a way that safeguards personal information.
  • Protect the privacy of learners and families – do not disclose personal or identifying information without consent, except where required by law.

 

Digital Communication

  • Use only approved business communication channels for contact with learners or parents (eg. official phone, email or scheduling app).
  • Do not connect with learners via personal social media accounts.

 

Reporting

  • Report any concerns, suspicions, or disclosures of harm immediately to the relevant authority and school management.
  • Cooperate fully with investigations or audits related to child safety.

 

  1. RESPONDING TO CONCERNS OR INCIDENTS

 

If an instructor or staff member suspects that a learner under 18 is at risk of harm or abuse, they must:

  1. Ensure the learner is safe (remove them from immediate danger if necessary).
  2. Report the concern immediately to the Child Safety Officer (or business owner/manager).
  3. Where appropriate, report directly to:
    • Queensland Police Service: 000 (emergency) or 131 444 (non-urgent)
    • Department of Child Safety, Seniors and Disability Services: 1800 177 135
  1. Document the concern and any action taken.

 

  1. TRAINING AND AWARENESS

 

All instructors and staff will receive annual training or a briefing on:

  • Child protection responsibilities and indicators of harm.
  • Communication and behavioural standards.
  • The contents and updates of this policy.

 

  1. REVIEW

 

This policy will be reviewed following any legislative or regulatory changes to ensure it remains current and compliant.

 

  1. ACKNOWLEDGEMENT

 

Name: James Buttelman 
Position: Director 
Company: One 2 Pass Driving School 
Date: 20 Jan 2026

COVID - 19 safety message

For the well-being of all parties, have you had contact with any of the following:

Have you or a member of you family recently traveled home to Australia?
Have you or a family member recently traveled locally or Interstate in Australia?
Have you or a family member recently visited any COVID-19 hotspots?
Are you or any family member in your household self isolating at home?
Are you or any family members in your household unwell and have symptoms relating to COVID-19, this includes fever, coughing, sore throat or sneezing?
Have you been in contact with anyone who has had COVID – 19?
Have you or any family members in your household been diagnosed with COVID – 19?
Have you recently been tested for COVID – 19?

If YES, or you have any symptoms no matter how minor, please cancel your lesson and seek further advice from your doctor/s and the appropriate health authorities.

Students:
Please bring your own mask with you on the driving lessons.
Please bring your drivers licence with you.
Please use the sanitiser placed in the drivers door for your use.
There will be disinfectant wipes in the car should you require them. 
If you are feeling unwell, please stay home and get well.

Instructor:
The instructor will wipe down available surfaces, door handles, knobs, buttons and controls with disinfectant wipes after each student’s lessons.
Vehicle will be sprayed with Glen20 before each lesson.
Front drivers windows will be cracked open during each lesson for fresh external air flow + air conditioning will be set on open.